My next design challenge (and I’m hiring a team!)

When I was at GDS, I found it hugely interesting to design for GOV.UK in a way that works for people who aren’t particularly confident with technology – designing for everyone.

It’s something I missed at Twitter, where my team was creating advanced interfaces in products for pro users – journalists and social media managers – pretty close to designing for myself. Continue reading

Many tracks fail (with no error) when importing thousands of songs into iTunes (Mac)

I recently had a mammouth clean-up of my iTunes libraries, which basically involved bringing everything together in one new location on an external HD, and re-importing 10,098 tracks into iTunes (that’s about 59GB of music).

Problem was, I ended up with a few thousand less tracks actually in iTunes than expected, no matter which obvious way of importing them I used. I had tried dropping my content into the “Automatically Add to iTunes” directory, and I’d tried dropping my content from the Finder directly into the iTunes window (each time about a dozen artists per batch, in case it failed half way through). Here’s what finally worked… Continue reading

How a vote against capital punishment could help get it reinstated

Estimated reading time: 2 minutes

Earlier this week, the new Government Digital Service published the first user-submitted petitions on the new Directgov “e-petitions” website.

The press duly made a scandal out of nothing by running headlines claiming that as a result, the Government would soon be forced to debate the return of capital punishment.
Continue reading

Accessibility. You’re doing it wrong.

Estimated reading time: 10 minutes

Only have a few minutes?
Skip to the section on Extending accessibility…

I’ve spent over a decade creating websites for a living, and only recently have I worked on a project which included some research with disabled and deaf people, observing their online habits and chatting about their needs. This has changed everything. I’m no expert (yet), but I found it fascinating, and hopefully some of the insight I gained will be useful and interesting to you, too. Continue reading